Top 5 Tips on How to Procure a Marketing Automation and CRM SolutionRead more
After 1000+ implementations of marketing automation and CRM solutions, I thought I’d share the top 5 tips on ‘How to…
Why build an internal Customer Experience Centre of Excellence?Read more
How do you keep internal momentum post implementation of Marketing Automation and CRM technologies? Read on to find out more.
Using ROI to Support the Business Case for Your Next Customer Experience InitiativeRead more
Calculating Business Case ROI (Return on Investment) is not reserved solely for large transformation projects and management consulting firms. It’s…