Services
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Salesforce allows Datarati customers to connect their data across multiple sources and devices to gain a unified view of their customers. They can capture and activate first, second, and third-party data to know their customers and drive growth by reaching new audience segments.
Datarati customers can create two-way, real-time engagement from acquisition and onboarding to engagement and retention journeys and campaigns. Datarati customers can dynamically deliver personalised next best messages for each of their customers at scale.
Our Services
Digital Transformation Strategy
Datarati Dimensions is a proven Digital Transformation Methodology that provides a clear path to a phenomenal customer experience and drives ROI using data and automation.
Marketing Automation Implementation
Create a seamless experience across every customer touchpoint across Email, SMS, Mobile App, Web, Social, and Advertising.
CRM
Implementation
Create a single customer view across your sales, marketing, finance and service teams to guide each prospect through a personalised customer journey.
Skills Training
& Enablement
Customised Salesforce training and enablement programs within your own environment so that you can apply your learnings immediately. We also help prepare for your Salesforce Certifications.
Campaign
Management
Dedicated team designed to be your extended Campaign Execution team. Access a fully-trained Salesforce team to design, build, test, execute, and report at speed.
Reporting &
Analytics
Connect, analyse and take action on all your data in one dashboard to drive ROI, speed and growth across your business using Datorama and
Einstein Analytics.
Datarati Dimensions is a proprietary digital transformation methodology used to help organisations digitally transform their customer experiences. It is used by thousands of customers for defining their customer experience strategy, mapping and prioritising key customer journeys, staff training and enablement and for building technology roadmaps.