Archive for July, 2017

  • Technology is the key to scaling better customer experiences

    Every executive we meet agrees that putting the customer at the centre of business processes is essential – and too…

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  • Who owns your customer?

    The first challenge for car dealers is to understand and meet customer expectations profitably. They also need to meet the…

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  • Disruptive Trends in Automotive Industry

    Forget Uber: who is really driving disruption in the automotive industry?

    The simple truth is that disruption happens in every industry. Yet while there is a lot of effort spent in…

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  • Virgin Mobile and Nexus Recruit Datarati for Marketing Automation and Customer Engagement

    Virgin Mobile has turned to digital transformation specialist Datarati to implement and manage its marketing automation and CRM business following…

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