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Australia | New Zealand | Asia-Pacific

Salesforce Marketing
Automation & CRM Agency

We help organisations digitally transform their customer experiences.

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1-To-1 ‘Customer First’
Marketing At Scale

We provide the people, process, creative design and multi cloud technology services to deliver true customer first marketing across email, mobile, social and web channels.

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Design, Build & Automate Your Customer Journeys

Datarati Dimensions is a proprietary digital transformation methodology for Marketing Automation & CRM. Used by thousands of customers to define their customer experience strategy, journeys, training and enablement, and technology roadmap requirements.

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Email Marketing
& CRM Deepdive

Rich Wright discusses how to use data and automation to optimise the Customer Experience throughout the customer lifecycle.

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One of the first Salesforce partners in Australia.

We provide strategic consulting and advisory, technical implementation and managed campaign management services.

Digital Transformation Strategy

Datarati Dimensions is a proven Digital Transformation Methodology that provides a clear path to a phenomenal customer experience and drives ROI using data and automation.

Marketing Automation Implementation

Create a seamless experience across every customer touchpoint across Email, SMS, Mobile App, Web, Social, and Advertising.

CRM
Implementation

Create a single customer view across your sales, marketing, finance and service teams to guide each prospect through a personalised customer journey.

Skills Training
& Enablement

Customised Salesforce training and enablement programs within your own environment so that you can apply your learnings immediately. We also help prepare for your Salesforce Certifications.

Campaign
Management

Dedicated team designed to be your extended Campaign Execution team. Access a fully-trained Salesforce team to design, build, test, execute, and report at speed.

Reporting &
Analytics

Connect, analyse and take action on all your data in one dashboard to drive ROI, speed and growth across your business using Datorama and Einstein Analytics.

Our History & DNA

Datarati was founded in 2009 as one the first Salesforce partners in the Asia-Pacific region and is a member of the Salesforce global partner advisory board.

We are a selected strategic partner for organisations looking to digitally transform their customer experiences. We help them do this by providing a dedicated team of passionate industry specialists who provide strategic consulting and advice, technical implementation and campaign management services.

Datarati was the first partner globally to launch a dedicated digital marketing bootcamp and graduate program with a number of Asia-Pacific’s top universities to help customers access a future generation of trained and highly skilled resources.

10,000+

Campaigns

5,000+

Journeys

2,500+

Implementations

9.5/10

CSAT Score

Pledge 1%

Datarati is a proud member of Pledge 1%, a global movement that encourages and empowers companies of all sizes and stages to donate 1% of their staff time, product, profit, and/or equity to ANY charity of their choosing. Pledge 1% provides a simple, flexible, and scaleable model to integrate giving back into the DNA of all companies, especially startups.